Advisor Flipbooks

Technology & Custody FAQ

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Q. Can I transfer my performance history from my current custodian and technology provider? A. Yes. We have a process in place, and in conjunction with Envestnet, we see it through from initiation to completion. We would be happy to walk you through it in more detail. Q. What about client statements? Does SEI take care of production and delivery? A. We produce and send client statements for accounts held at SEI. Our default statement delivery is quarterly, and your clients have the option to receive statements on paper or digitally. In addition, you can brand client statements with your firm's logo, and you can also provide input on how and if clients receive performance reporting on their statements. You even have the ability to report investment performance against specific client goals. Q. How about clients that want to utilize bank services and lending? A. We can support some banking and lending services through relationships with strategic partners. These strategic partners make available checking accounts that are linked to taxable investment accounts custodied at SPTC and/or securities backed lines of credit that use the SPTC custodial account as collateral. Banking services are provided by our relationship with The Bancorp and Supernova Technology. Q. Is rebalancing capability included, or do I need separate technology? A. The rebalancing capability is built into the SEI Wealth Platform (The Platform), so you do not need a separate rebalancing technology solution. Q. Do you help with advisor fee calculation and collection? For example, what if I charge for financial planning—or provide services on a retainer basis—can SEI support this or other types of non-AUM based fees? A. The Platform has full fee calculation and deduction capabilities. If you charge a standard advisory fee based on assets under management, you can chose whether quarterly or monthly deduction is best for your clients and business. You can also establish and save tiered fee schedules for future use. As for non-AUM fee models, yes, we can support many of the different ways advisors charge fees. This ability is built into The Platform with no need for outside technology. Q. What about SEI's custody fees? A. To support our custody offering, we charge a platform fee. The platform fee and its calculation are clearly listed as a line item on client statements. In some circumstances, SEI will charge a nominal fee for a security transaction in the form of a one-time transaction fee, which is also visible on client statements.

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