T R A I N I N G GU I D E 15
E-Signature
When submitting for e-signature, the signer's email address and phone number will populate from the data you
entered under the Account Owner information. You can also indicate if the user should receive a text message
or phone call when they use the e-signature function.
Once started or submitted, you can track the application from the Pending Accounts page, accessible by the URL
at the top of the document. The Pending Accounts page will show a total of pending accounts, the total pending
value indicated and a breakdown of each account, the status, the Primary Advisor indicated and the targeted
funding amount. Statuses can include: Draft, Printed – Pending Upload, Awaiting E-Signature, Received, etc.
Once a document has been e-signed, if your broker-dealer requires attestation, the advisor will receive an email
alerting them that e-signature has been completed and the application can be downloaded. Other users within
the office will not receive this alert.
Below is a sample of what the email alerts look like.
